Frequently Asked Questions
What forms of payment do you accept?
We accept credit cards, wire transfers, and select digital payment options.
Are deposits refundable?
Deposits are refundable if canceled within the timeframes outlined in our Cancellation Policy.
Do you work with international clients?
Yes, we specialize in serving international buyers, investors, and luxury travelers visiting Miami.
Can I customize my experience?
Absolutely — every service can be tailored, from yacht routes to private chefs and property viewings.
How far in advance should I book a yacht?
We recommend booking at least 1–2 weeks in advance for the best availability, especially during weekends and holidays.
What’s included in a yacht charter?
Standard charters include the vessel, captain, crew, fuel (within Miami area), and water/ice. Catering, water toys, and entertainment can be added upon request.
Can I bring my own food and drinks?
Yes, you are welcome to bring your own catering. We also offer private chefs and curated catering packages.
What happens if the weather is bad?
Charters affected by unsafe weather conditions can be rescheduled or credited toward a future date.
Do I need insurance to rent an exotic car?
Yes, valid insurance and a driver’s license are required. Additional coverage can be arranged if needed.
What’s the difference between chauffeur service and car rental?
Chauffeur service includes a professional driver and luxury vehicle, while rentals allow you to drive the car yourself.
Can I request specific cars?
Absolutely — our fleet includes exotic, luxury, and classic cars. Availability depends on booking time.
How much notice do I need to book a jet?
We can often arrange flights within 24 hours, but we recommend booking earlier for preferred aircraft.
Do private jets include catering?
Yes, in-flight catering is customizable — from light bites to fine dining.
Can I fly internationally?
Yes, our jets can travel globally, subject to customs and immigration requirements.
Can I combine a property tour with a luxury experience?
Yes! Many of our clients book yacht or chauffeur packages alongside private property tours.
What developments do you feature?
We showcase Miami’s most exclusive new and existing developments. You can explore them under our “Developments” section.
Do I need to be ready to buy to take a tour?
Not at all. Our tours are designed to give you a true feel for Miami’s lifestyle and investment opportunities.
How are real estate transactions handled?
All transactions are processed under Florida real estate law in partnership with Compass and The Chad Carroll Group.
